Terms of Service
These terms are a contract between you and the operator of TV Video Call ("we", "us") that governs your use of the TV Video Call app, our servers, and any subscription you purchase. By creating an account, signing in, or using the service, you agree to these terms and to our Privacy Policy.
1. The service
TV Video Call lets you call an Android TV in your household and start a one-to-one video call that the paired TV answers automatically — designed so the TV can pick up without the person at it doing anything. The service is provided over the internet and depends on your internet connection, your devices' operating systems, and third-party services (Firebase, Twilio, Stripe, Railway) that we do not control.
2. Accounts
- You are responsible for the email address and password you use and for keeping them secure. One household account can be used on all of that household's devices.
- You must be old enough to form a contract where you live. The app is not for children under 13 (16 in some regions).
- You may not share your account with households other than your own, create more than one free-trial account to extend the trial, or attempt to circumvent usage limits.
- We may suspend or terminate an account that abuses the service, and we will tell you why when we can.
3. Plans, connection minutes, and billing
Plans at the time of writing (see the plans on our site for the current ones):
| Plan | Included connection minutes / month | Price |
|---|---|---|
| Starter | 250 connection minutes | $5/month |
| Pro | 1,000 connection minutes | $15/month |
| Free trial | 6 connection minutes, one-time per account | $0 |
- What counts. A connection minute is one minute of one device being in a call. A five-minute call between two screens uses 10 connection minutes. These are also called participant-minutes in our billing records. The meter in the app shows what you have left this period.
- Free trial. New accounts get 6 connection minutes, once, to try a real call. It is not a monthly allowance.
- Subscriptions. Paid plans are monthly subscriptions billed in advance. When you run out of connection minutes, calls stop until your next period or an upgrade — we do not overage-charge. Your subscription renews each month until you cancel.
- Managing billing. You can change or cancel your subscription at any time from "Plan & billing" in the app, or by emailing us from your account email. A cancellation stops the next renewal; you keep the connection minutes you have already paid for until the end of the current period.
- Refunds are covered by the Refund Policy.
- We may change plans or prices with advance notice in the app.
4. Your calls
Video and audio in your calls are transmitted live between your paired devices and are not recorded or stored by us (see the Privacy Policy). You are responsible for how you use the service and for making sure you are not recording or transmitting content where you are not allowed to. Do not use TV Video Call for anything illegal or for content that infringes the rights of others.
5. Devices and pairing
A device joins your account when you register it or pair it with the QR code. You can remove any device from your account at any time; we recommend removing a device from your account when you stop using it, because anyone holding a paired screen can answer calls to it.
6. Availability and support
- We work to keep the service available, but it is provided "as is" and "as available" without warranties of any kind, and we do not guarantee that it will be uninterrupted or error-free.
- Auto-joining a call on a TV requires the system "Display over other apps" permission. If you do not grant it, the TV cannot answer automatically. Some TV hardware or system versions restrict this permission; we cannot guarantee auto-join on every device.
- Support: [email protected].
7. Liability
To the maximum extent the law allows, our total liability to you for anything arising out of these terms or the service is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect, incidental, or consequential damages, or for damages from loss of data, calls, or minutes that your devices or internet connection cause.
8. Termination
You can stop using the service and delete your account at any time by emailing [email protected]. We may suspend or terminate access for abuse as described above. Sections that by their nature survive termination (liability, intellectual property, disputes) do.
9. Changes to these terms
If we change these terms, we will update the date above and, for material changes, make them visible in the app. Continued use after the change means you accept the new terms.